An online food delivery business revamped its digital website and mobile app yesterday.
The relaunch comes after the company was forced to pay more than $4000 after allegations of customer scams.
Last month, Cyber Food Fiji (CCF) claimed it received payments on its digital wallets for services such as food orders, groceries among other transactions were close to $300 was spent on each purchase.
The card holder, was living abroad while she was spending money here, said CFF chief executive officer Majid Shahzad.
“We have lodged a complaint with the Cyber Crime Unit (Police),” Mr Shahzad said.
Mr Shahzad said the bank contacted them after the card owner complained about missing funds from the account.
“We had to take money out of our account to facilitate the refund,” Mr Shahzad said.
“We are at risk now.”
Mr Shahzad said the company suffered a $185,000 loss after a staff member allegedly siphoned the sum.
Mr Shahzad said the staff member provided customers with her own bank account details, instead of providing the business account.
Customers paid directly to the staff member’s account, he said.
“Many small and medium enterprises will be a victim of this if it is not addressed,” Mr Shahzad said.
Mr Shahzad has since called for the Cybercrime Act to be reviewed.
To be a customer of the CCF, people are now required to upload an identification card.
The Reserve Bank of Fiji’s director for the Financial Intelligence Unit, Razim Buksh, decided not to comment when this edition went to print.
Story By: Josefa Babitu
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