Compiled by RACHNA LAL
Welcome to Hard Talk, where we pose questions to both top executives and budding entrepreneurs on some of the major issues involving business.
Some serious competition has come about in our television industry since the introduction of FBC TV one and a half years ago.
Where Fiji TV once used to be the dominant player in the market, despite Mai TV’s presence, FBC TV has brought about real competition.
FBC TV’s well-thought and planned programmes have attracted the likes of many.
Some of what could once only be seen on Fiji TV’s pay channel, Sky Pacific, can now be seen for free on FBC TV.
The competition has not only benefitted viewers with more choice, but also advertisers with more options and better deals coming about.
Advertiser survey
Often we have had media outlets conduct their own surveys on viewership, readership and listenership. This to some extent, is bound to be biased towards the media outlet itself.
However, recently, we have had one of FBC TV’s major advertisers, which also advertises with Fiji TV, reveal statistics of a survey it carried out.
This advertiser has outlets around the country in almost every town and city and had gathered information for its customers who came to shop in their outlets in the North, West and Central divisions.
The statistics gathered from all the three centres between January to March showed 65 per cent of those surveyed prefer watching FBC TV.
More than 1000 people’s views were taken.
Fiji TV in response said it gets its surveys done by a worldwide specialist agency twice a year.
r Comments from FBC TV chief executive, Riyaz Sayed-Khaiyum:
1. Upon receiving this information, we asked Mr Sayed-Khaiyum for his reaction about the statistics:
We are very happy for two reasons:
l These numbers are absolutely amazing and shows the team here are really working hard. So we are reaping the rewards of the hard work that is being done and we are extremely pleased.
l This will augur well for in business because we are after all a Government commercial company.
We want to add more revenue and this will assure us of earning more revenue because with these sorts of statistics, more business houses will want to come and advertise with us.
As it is, we already have 90 per cent coverage and we now have majority of those people watching our television, in this case, 65 per cent of all Fijians.
However, this is not the first time this advertiser of ours has shared this information with us. They have shared this information a few times as they have done survey.
In the early days when they have shared surveys with us, we were disappointed that we were not doing well but we were also realistic about the fact we had just started television.
So we put our heads down and we started working. And this time around, we were absolutely amazed and more than pleasantly surprised.
2. So what’s really happening with the TV market here?
We have spoken about this to our clients but we haven’t spoken about this publicly. This is what we believe will be a turning point for FBC TV.
Nowhere in the world will you find a TV company that has these sorts of results in just starting over a year of television operations.
It is phenomenal and fantastic. It can take companies years – sometimes even decades – to get a place where they get majority of the television audience watching them. We have done this in about a year.
It all comes down to the hardworking staff of FBC, the confidence that has been shown in us by the Government who are our shareholders and all the well-wishers who wanted us to do great things.
FBC, apart from its TV arm, is not confined to just TV. We like to look at ourselves as a wholesome broadcasting organisation. We have six amazing radio stations which have the widest reach, we hold some amazing events.
The Park Jam is one of them. The crowd turnout was pleasing. We have some amazing new programmes coming up.
3. How would you describe the television market as far as advertising is concerned?
I have always said that we want to grow the advertising market and I am sure there are many businesses that Fiji is growing with more businesses starting in Fiji.
So hopefully there is enough businesses for everyone to have their share of the market.
Obviously we would want to have majority of the share of the market and this statistics proves it.
But I am sure there is enough left in the market for everyone to be able to carry on with their business and offer alternatives to the people of Fiji in terms of programming and content.
4. Where does FBC stand at present?
We have recently signed memorandum of understandings (MOUs) with four international national broadcasters around the world and this just shows the willingness of the national broadcasters to get into an agreement with FBC.
FBC is not just a South Pacific broadcaster anymore. We are world-players, we are a global broadcaster.
We have signed MOUs with KBS out of Korea, EBS also out of Korea and IRIB out of Iran and we are on the verge of signing an MOU with the national broadcaster for Turkey.
So that means content exchange, picking up new ideas, people from those countries coming to shoot here and profile Fiji. We want people to know our country.
We have been promised that these people will come and make programmes on Fiji.
We will exchange ideas on technology, there will be training opportunities for all our staff and opportunity for us to show programmes from all around the world and not typically from the Western countries only.
5. What more can people expect from FBC TV?
We currently have programmes in Korean, Hindi and French and there will be more of that.
We have also signed agreement with TV Five Monde out of France which means will soon start showing French movies once a week. We are also expecting movies out of Korea, Turkey and Iran.
So this is an exciting time for us and it comes on the back of the survey which we were not expecting at all. So the next year and half there will be some amazing growth times for FBC.
We also have plans to launch a whole lot of new programmes which are local. We are working on several concepts at the moment and we are expanding so quickly that it sometimes feels like it is so hard to keep up.
We should be launching some really exciting programmes for the people of Fiji in the coming months.
![Tarun Patel]()
Fiji TV chief executive Tarun Patel
- Comments from Fiji TV chief executive, Tarun Patel:
Fiji TV recently underwent major shareholding change. Yasana Holdings, which used to own majority shares in Fiji TV, was purchased by Fijian Holdings.
Therefore, a new board is now in place adamant to regain Fiji TV’s dominance and presence.
We asked Mr Patel about the competition which has come about as a result of FBC TV coming into the market and their plans for survival.
1. It’s been more than a year since FBC started – how has it affected you?
The presence of a third TV channel within the free-to-view space has intensified the competition for the advertising and sponsorship dollar as well as the competitive bidding for content.
This is in addition to the activity of ensuring that the maximum audience is tuned to your service.
Every effort is being made by all operators to maximise viewership and through our audience research, we see that the overall TV viewing audience has increased over the past two years.
2. Has it made any difference to your sales in terms of advertising?
Competition in any sector will see an improvement in services and the consumers within the sector will have a greater choice.
We now see a greater variety of content that viewers are able to choose to watch and with this advertisers are also able to target audiences with their messages.
Our overall sales revenues remain steady as Fiji TV’s focus has become more regional. This is with the added benefit of having the Fiji 1 channel being able to be received in 100 per cent in Fiji through Sky Pacific and also its reach into 10 other Pacific Island countries.
3. We know you have dropped your advertising rates. Why? Surely there must be some difference now.
Each year we review our rates. This has been consistent over the past 19 years our business has been in existence.
Review takes into account viewership rating information, cost structures, competitive market analysis, and the plans, needs and abilities of our advertising and sponsorship partners.
4. What are your sales like now? How was it before?
Our sales revenues remain steady with growth in months where we have special events and promotions.
Revenues during the last quarter of the calendar year has seen a consistent pattern of growth.
Any adverse natural disasters place negative pressure on advertising revenues. This is consistent with how much disposable income is available in the market.
5. By FBC coming into the market, what has happened to the television advertising dollar?
Overall, combining the revenue the Fiji 1 has with that of what FBC has and also Mai TV, our research shows that there has been a growth in the market for the advertising spend from previous years factoring in the challenges of the Global Economic Crisis, devaluation and local natural disasters.
6. What are you doing to retain your share of the market?
We continue to evolve in how and where we source our content as it remains our largest expense.
We continue to enhance our locally relevant content with a mixture and variety consistent with our core business objective.
7. What do you think of the survey conducted by Courts?
Fiji TV has contracted the worldwide TV Audience Measurement research agency Nielsen to conduct surveys in Fiji.
Their research methodology is utilised by broadcasters, agencies and advertisers. Two surveys periods are done each year.
We are extremely grateful to our loyal viewers and advertisers in continuing their relationship with Fiji 1 and Sky Pacific and remain satisfied with the results.
Courts continues to remain one of our top 20 customers and we thank them for that.