TFL staff, points to the location of TFL’s newest shop at MHCC yesterday. Photo: RONALD KUMAR
By RANOBA BAOA
Despite stiff competition from telecommunications company in Fiji, Telecommunications Fiji Limited is adamant to stay on top of its game by responding to consumer needs.
This was the assurance by Telecom general manager Corporate Service and company secretary, Samuela Vadei yesterday as Telecom opened third outlet for this year at MHCC ground floor.
Despite the soft opening the shop estimated to be worth $100,000 investment was soon flooded with customers as they came to take advantage of its special deals.
The most recent outlets were opened in Damodar City Centre and Lautoka.
“In the past, when you walk into a Telecom shop you would find at least one type of service but with our new shops we have consolidated three essential services which customers usually go for,” Mr Vadei said.
These are staff assistance, internet and application services and other tech accessories from our shops, he said.
“We want to do the ‘go to’ market approach and that’s the reason we have strategically located our shop here as well as the other ones around the country.
“Competition is good but it all comes down to service. We understand that price drives a lot of thing in Fiji and so we go down to the people, make time for them and listen to them so we can meet their demands.”
Meanwhile, two shops will be opened in the New Year in Nakasi and Labasa.