By RANOBA BAOA
Westpac institutional bank ranking shows the commitment of staff in providing excellent value for money, says Westpac Fiji general manager Adrian Hughes.
Mr Hughes highlighted this in regards to the bank being ranked number one in relationship banking and number in transactional banking as well for the 10th year.
The ranking was based on a survery carried out by Australia’s Peter Lee Associates.
“Westpac is proud of its transactional banking credentials,” Mr Hughes said.
“We are committed to making it easier for our customers to do their banking through offering market leading products to which provide excellent value for money.”
586 of Australia’s largest companies participated in the survey which enabled the survey company to tally the results fairly.
Westpac institutional bank chief executive Rob Whitfield in release said: “The survey is a clear acknowledgement that our customer-focused strategy continues to support our customers where it matters most.”
Additionall Mr Whitfield acknowledged customers across for their confidence in bank.
“To be voted number one by our customers is an achievement we are certainly very proud of and we are grateful to all our customers for recognising the service, the unique expertise and the institutional insights we provide.”
Transactional Banking
- No.1 for Lead Domestic Bank citations (10th year in a row)
- No.1 for Overall Customer Satisfaction (7th year in a row)
- No.1 for Relationship Strength Index across the total respondent base
Relationship Banking
- No.1 for Lead Domestic Bank citations
- No.1 for Overall Customer Satisfaction (5th year in a row)
- No.1 for Relationship Strength Index across the total respondent base