Westpac New Zealand has agreed to refund customers it accidentally overcharged for six years when paying their rates bills.
The mistake went unnoticed until this year, when a Lower Hutt man noticed he was paying more than a friend.
Hundreds of people were affected, and both Westpac and the council at first said it would not be worth it to work out the individual refunds, which are very small.
The bank instead agreed to donate $23,000 to charity – the total amount overcharged – but will now also refund customers.
To read more, click on this link to access the full article and details: https://eedition.fijisun.com.fj/subscriptionplans
Source: RNZ Pacific
Feedback: selita.bolanavanua@fijisun.com.fj